Jubilant Tech
Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website, request a quote, purchase products, or engage our managed services and consulting.
Scope & definitions
In this policy, “personal data” means information that identifies or can reasonably identify an individual. This policy applies to visitors, customers, prospects, and representatives of business customers who interact with Jubilant Tech through our website, email, phone, and related services.
Information we collect
Personal data we may collect
We collect information you provide directly and information collected automatically when you use our site. We only use what we need to deliver services, process orders, and improve your experience.
Information you provide
Name, business email, phone number, company details, shipping/billing details, and the content of your enquiries (e.g., quote requests, support tickets, consultation details).
Information collected automatically
Device and browser data, IP address, approximate location, pages viewed, referring URLs, and cookies or similar technologies used for site functionality, analytics, and security.
How we use data
Purposes for processing
Provide products & services
Process orders, deliver hardware, provide managed services, respond to enquiries, and administer accounts and contracts.
Security & fraud prevention
Protect our website, systems, and customers; detect suspicious activity; and maintain logs for security monitoring.
Operations & improvement
Analyze site performance, troubleshoot issues, and improve our offerings, documentation, and customer experience.
Marketing (where permitted)
Send service updates and relevant offers to business contacts, subject to applicable consent and opt-out requirements.
Privacy FAQs
Quick answers to common questions about cookies, sharing, and your rights.
Do you use cookies?
Yes. We use essential cookies for site functionality and may use analytics and security cookies to understand usage and protect our services. You can manage cookies through your browser settings.
Do you sell personal data?
No. We do not sell personal data. We may share data with service providers who help us operate our website, process payments, deliver orders, or provide support—under appropriate contractual safeguards.
Who do you share data with?
We may share data with logistics partners, payment processors, hosting and analytics providers, and professional advisers, only as necessary for the purposes described in this policy.
How long do you keep personal data?
We retain personal data for as long as needed to provide services, meet contractual and legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.
How do I opt out of marketing?
You can opt out at any time by using the unsubscribe link in our emails (where available) or by contacting us. We may still send non-marketing messages related to your account or transactions.
What about international transfers?
If we transfer personal data across borders, we take steps to ensure appropriate protections are in place, such as contractual clauses and security measures consistent with applicable law.